Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information such as your name, email address, and phone number when you submit an inquiry or request an analysis.
• Account information if you register for or log into any service we provide.
• Usage data such as pages visited, time spent on the site, referring URLs, and general browsing behaviour, typically collected automatically.
• Technical data including IP address, browser type, device type, and operating system.
• Information you voluntarily provide through contact forms, surveys, or correspondence with us.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, requests, and customer support needs.
• Sending administrative information, updates, or communications related to our services.
• Improving our website, content, and offerings based on usage patterns.
• Detecting, preventing, and addressing technical issues, fraud, or security concerns.
• Complying with legal obligations where applicable.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand where visitors are coming from. You can choose to disable cookies through your browser settings; however, doing so may affect certain functionality of the website.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or communication tools.
• To comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of SabioTrade, our users, or others.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to confidentiality arrangements.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where this occurs, we aim to ensure appropriate safeguards are in place consistent with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.